FAQ – YeaGift

WELCOME TO CORPORATE FAQ

Here Is The Most Frequently Asked Questions.

If there are other issues, please contact us by e-mail:
ivan@yeagift.com

8.What’s the Return Policy?yeagift2023-07-14T14:39:36+00:00

8.What’s the Return Policy?

All custom decorated products are made-to-order just for you. We appreciate your understanding that returns and exchanges are not accepted. If you feel you received your order in error, please contact your sales representative

7.How to Pay for My Order?yeagift2023-07-14T14:38:48+00:00

7.How to Pay for My Order?

Our usual payment terms are:

1)Wire transfer ( T/T),

2) Western Union

We also accept:
3). L/C payment for bulk order, (this will depend on the order status)

6.How to Place an order?yeagift2023-07-14T14:37:35+00:00

6.How to Place an order?

If everything confirmed,you can ask us to send you a proforma invoice for your order.Or please send us your purchase order by email or fax.

We need to know the following information for your order:
* Shipping information – company name, street address, phone number, destination airport or sea port, transportation method ( by courier, by air or by ocean container)
* Product information – model numbers, quantity
* Delivery time required
* Freight payment ( by collect or prepay )

5.Can I trust online business with you?yeagift2023-07-14T14:45:01+00:00

5.Can I trust online business with you?

Sure. E-commerce is new but it develops very rapidly, as it is convenient and efficient. We are a reliable business and we provide quality products and services.

4.Can we have our logo or company name to be printed on the products or package?yeagift2023-07-14T14:45:18+00:00

4.Can we have our logo or company name to be printed on the products or package?

Yes !

Logo and imprints can be printed on our products by UV printing or other ways.

(Such as Offset printing,Embroidery,Laser,Engraving,Stamping press,Heat Transfer…)

You can send us the artwork by email in JPEG,AI,PDF,EPS format

3.Do you provide Customize,OEM or ODM Services?yeagift2023-07-14T14:33:00+00:00

3.Do you provide Customize,OEM or ODM Services?

Yes,we provide both.Our product and service mix fit clients of various sizes and with various needs.

2.What’s the Minimum Order Quatity?yeagift2023-07-14T14:45:40+00:00

2.What’s the Minimum Order Quatity?

Most items MOQ 50pcs,But Minimum order quantity Each custom decorated item features a minimum order quantity specific to that item. Less than minimum order quantities may be available.

1.How could I get samples?yeagift2023-07-14T14:46:16+00:00

1.How could I get samples?

We supply free samples if the total value under 5 US dollars.If you have a DHL, UPS, TNT, FedEx Account No. and agree to pay the courier freight.
If the total value of samples is more than 5 US dollars, we’d like to ask you to pay for the samples and courier freight. We will send the samples to you after receipt of your payment.